Skip to main content

Essential support for your customers

When you supply HP devices and accessories, you know you’re guaranteeing the highest quality from day one. However, you don’t want it to stop with just that one sale. As a trusted partner to your customers, you have a unique opportunity to provide them not only with the equipment that the end user receives but also with the right services, the most comprehensive security, and tailored advice.

Below are a few ways HP and TD SYNNEX help you support your partners with essential tools and tips for the new way of working. This way, you not only provide hardware but go a step further. Additionally, through the Business Booster, you can ensure you’re getting the best market price for HP devices and accessories.

HP Wolf Security

HP Support Packages

The days when only governments and large enterprise companies were targeted by ransomware and other threats are over. Cybercriminals now focus on endpoint devices across all organizations, including within the SMB sector, in the constantly changing work environment. To protect your customers, HP offers its own security platform and service in the form of HP Wolf Security.

To ensure employees never get stuck due to hardware or software issues, there are now HP Essential Support, HP Premium Support, and HP Premium+ Support. These services provide your partners not only with remote technical assistance, but also with automated monitoring and predictive analytics, via a clear dashboard, to solve problems before they actually occur.

HP Special Pricing Request Tool

Do you have a potential customer and are looking for a competitive quote? With HP’s Special Pricing Request Tool, HP helps you request a special price (or Smart Quote) for PC systems or printing devices. This way, you can offer your partner the quality of HP devices at a tailored price.

Requesting a price is quick and easy: you specify which customer you want to serve, the purpose of the devices, which products you’d like to offer, and the price point at which you expect to win the bid. You can even add specific delivery and configuration requirements to your request, so that a tailored solution for your partner is ready right away.

Are you already an HP Authorized Partner?

To ensure end-users receive the quality they expect from HP products, a significant change was implemented at the beginning of 2023 regarding the sale of printing-related devices and supplies. Only authorized partners are now allowed to sell HP printing devices and supplies. This includes all supplies (toners and cartridges) offered by TD SYNNEX, as well as all printers and multi-functionals.

Becoming an HP Authorized Partner is possible in just a few simple steps and offers you the advantage of being recognized as a trusted HP seller. Want to know more? Click the button below for more information from HP.

Secure access from any location

Users are more flexible than ever in choosing where and when they work. The freedom to work goes beyond just remote work or the office—today, any place in the world can serve as our workplace. That’s why it’s even more important that users can work securely, without connection issues, and with maximum productivity, no matter what hardware they have at hand. That’s why we’re excited to introduce HP Anyware—enterprise IT software that ensures end users can work with all data, processes, and programs securely, as if they were working from the office.

Curious about the possibilities? Read more on our HP Anyware page.

Looking for more tools to support your HP business?

Our specialized HP team is ready to provide you with advice and support.