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Webinar: Getting Started with InTouch – June 2nd

    Webinar
This events is in English

Partners

Description

The purpose of this webinar is to introduce new customers to our InTouch webshop. Through a live demonstration, we will showcase all essential functionalities, enabling customers to work quickly and efficiently with our platform.

Agenda:

Introduction – Welcome and webinar overview of Intouch and its key features
1. Login – How customers log in and first steps/general overview
2. My Company – Company settings and managing employees/permissions
3. Product Search – Search options plus using filters and categories
4. Placing an Order – Selecting items, adding to cart, and completing the 3‑step checkout
5. Order Tracking – Tracking orders, notifications, delivery details, and notes
6. Credit Services AIO – Viewing and downloading invoices
7. ASM – Overview of ASM functionalities
8. Brands & Browse – Promotions – Finding promotions and browsing via brands/categories
9. Webchat – Using the chat function for quick support
10. Helpdesk – How and where customers can request support (Contact Us)
11. FAQ – Frequently asked questions and where to find all answers
Closing – Thanking participants and asking them to complete the evaluation poll

Program

  1. Webinar on InTouch

Speakers

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